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On your iPhone, open Settings, tap your name at the top, then Subscriptions, then TensaSkin, then Cancel Subscription. Only Apple can cancel it, so this cannot be done inside our app.

Cancelling stops the next renewal. You keep access until the end of the period you have already paid for. Deleting the app does not cancel a subscription.

Apple handles every payment, so Apple handles every refund. Request one at reportaproblem.apple.com with the Apple ID that made the purchase. We cannot issue, approve or reverse a refund, and we have no visibility of your payment.

If the reason for the refund is something broken in the app, email us as well so we can fix it.

Open Settings inside the app and tap Restore Purchases. Make sure you are signed in to the same Apple ID that made the purchase.

If it still does not unlock, email us and we will sort it out.

On your iPhone, inside TensaSkin's own storage. They are never uploaded, so no server of ours has ever held one and we cannot see them.

That also means we cannot recover them. If you delete the app or erase your data, the photos go with it. They may be included in your own iCloud device backup if you have backups switched on.

Restoring your new iPhone from an iCloud or iTunes backup of the old one brings TensaSkin's data with it, photos included, because iOS backs up the app's container.

Setting the new phone up as new does not, because nothing is stored on our side to sync down. Export your data from Settings before you switch if you want a copy you control.

Settings, then delete. It erases your account on our servers and wipes everything on the device: quiz answers, progress photos, daily logs and streak. It is permanent and we cannot undo it.

Deleting your data does not cancel your subscription. Cancel that separately through Apple, as above.

Yes. Settings, then export. The app builds a file with everything it holds about you and hands it to the iOS share sheet, so you can put it in Files, email it to yourself, or AirDrop it.

Those two features call AI services that cost money per request, so they need an account to meter usage and stop one person from running up an unbounded bill. Everything else in the app works signed out.

The account is created with Sign in with Apple, and you can use Hide My Email so we never see your real address.

Because a week of change in skin texture is almost entirely lighting, pose and time of day. At seven days you would be comparing photographs of the weather in your bathroom. A fortnight is the shortest gap where a side-by-side has real signal in it.

Because it does not have any. Dry brushing has no controlled trial supporting it for cellulite. It is in the routine because it is harmless and it starts the sequence, and we would rather tell you that than let you assume otherwise.

The Health Disclaimer explains what each grade means.

We will not promise you that, and you should be wary of anything that does. Cellulite is fibrous bands pulling on skin over fat, and nothing done at home changes those bands.

What the app works on is the muscle underneath and the fat above, which changes how an area looks over months. Some people see a clear difference, some see very little. The Health Disclaimer sets out the full picture.

No. It is an iPhone app.